Terms & Conditions

Introduction. This Privacy Policy describes how FuzzyWuzzyCare ("we," "us," or the "Company") collects, uses, discloses, and protects your personal information when you use FuzzyWuzzyCare.com (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. By using the Website, you consent to the practices described in this Policy.

2. Information We Collect When you voluntarily provide us with information, we may collect your personal information. The types of information include but are not limited to:

• Contact information: such as name, email address, and phone number.

• Shipping and billing information: such as delivery address, credit card information (processed by our encrypted payment gateway).

• Account information: such as your account login name and password.

• Pet information (recommended): If you voluntarily share your pet's breed, age, health status, etc. to facilitate our recommendations, we promise that this sensitive information will only be used to provide you with personalized nutrition recommendations and will never be used for any other purpose.

• Communication preferences: such as whether you choose to subscribe to our newsletter.

3. How we use your personal data We use your personal data for the following purposes:

• Process and fulfill your orders.

• Communicate with you regarding your orders, inquiries or requests.

• Provide you with a personalized website experience.

• With your consent, we may send you our promotional information, emails, or marketing communications.

• Improve our products, services and website.

• Conduct internal research and analysis.

• To comply with our legal obligations.

4. Data Sharing We will only share your personal data with third parties under the following circumstances:

• With vendors who help us operate our website and provide services (for example, web hosting companies, payment processors).

• Shared with our logistics partners (e.g., SF Express) to deliver your order.

• We promise that we will never sell, trade or transfer your personal data to any third party for its own marketing purposes without your explicit consent.

• To law enforcement or other government agencies as required by law or to protect our rights or the rights of others.

5. Data Security We implement reasonable physical, electronic, and administrative security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies We use cookies and related technologies to collect information about your browsing activities on this website. For more information, please refer to our [Cookie Policy] (hyperlink available here).

7. Links to Third-Party Websites This website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We recommend that you review their privacy policies before providing any personal information.

8. Children's Privacy This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on the Website. It is your responsibility to review this Policy regularly for any updates.

10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or FuzzyWuzzyCare's privacy practices, please contact us using the contact information provided on this website.