Taiwan

[Key] Complete the "EZ WAY Yiliwei" real-name authentication

• What is this? This is an official regulation of Taiwan Customs to ensure that the recipient of the package is real and to speed up customs clearance.

• What do you need to do? Before placing an order, please take 3 minutes to download the official app "EZ WAY 易利委" and complete the registration using your mobile phone number.

  • [Click here to download from the App Store]

  • [Click here to download on Google Play]

• How can we help you? When we ship your package, we'll clearly indicate the mobile phone number you used to register with EZ WAY on the waybill. When your package arrives at Taiwan Customs, the customs system will automatically send you a notification via the app. Simply click "Conform to Declaration" within the app, and your package will be released.

Step 2: [Document Preparation] Don’t worry, we will prepare it for you

• You may be worried: Will the customs ask me to provide an invoice or proof of identity?

• Our Commitment: We will include a detailed electronic invoice for your order in your "Shipping Notice" email after shipment. This invoice is clearly formatted and easily downloadable for customs inspection. You don't need to request it; we've already prepared it for you.

• Please note: According to local customs regulations, if the order value exceeds the duty-free amount (approximately NT$2,000 in Taiwan), your order may be subject to import customs duties and taxes, and the relevant fees must be borne by the recipient.

MALYASIA SINGAPORE

The customs clearance procedures in Singapore and Malaysia are relatively simple, and most small packages can pass through customs smoothly.

• What should you pay attention to? In rare cases, local customs may contact you via SMS or phone to ask you to provide identification documents or pay import taxes (usually for high-value orders).

• How can we help you? We ensure the contact information on the waybill is accurate, allowing customs to contact you promptly if needed. Your e-invoice will also be included in the shipping email.

Macao

【Customs clearance and taxation: almost hassle-free】

• High Duty-Free Allowance: Goods imported by personal mail valued at MOP5,000 or less are exempt from all customs duties. This means you can purchase almost any product from our website without worrying about any tax issues.

• Place your order and wait for delivery, it's that simple.

【Logistics delivery: next-day delivery】

• Ultra-fast delivery: We also use SF Express for your delivery. Because we're geographically close, your package will typically arrive within 1-2 business days of shipment, making it as fast as local delivery.

• Shipping Policy: Macau's shipping policy is identical to that of Taiwan, Singapore, and Malaysia. Orders over HK$800 in a single order will also receive free shipping.

【Payment method: Seamless track】

• Hong Kong Dollar (HKD) settlement, easy payment: All products on this site are settled in Hong Kong Dollar (HKD). The Macau Pataca (MOP) is pegged to the HKD exchange rate, so you don't have to worry about exchange rate fluctuations.

• When you pay with an international credit card (Visa/Mastercard) or PayPal, your bank handles all currency conversions for you, making the process secure and seamless.